Cura’s Change Management Approach to Going Digital

Technology is revolutionising businesses across a wide range of industries, and the social care sector is no exception. The word “digital” often elicits fear, particularly in social care settings where caregivers may feel intimidated by a lack of familiarity and perceive the digital transformation process as complex, challenging and daunting.

Change management plays a pivotal role in addressing these concerns, ensuring smooth transitions, successful implementation processes and empowering individuals to embrace digital solutions. It involves a structured approach to guide care teams to understand their fears and how to overcome them through fostering a culture of openness, and provide the necessary support and resources for successful adoption.

Cura's Change Management Approach

Having successfully implemented Cura in so many challenging situations, we understand the challenges of digital transformation and offer an effective change management approach to help care providers successfully transition to digital. This approach includes the following key elements:

Training materials and resources - Cura recognises the need of empowering care teams with the skills and knowledge to effectively utilise the system. By providing readily available resources, Cura ensures immediate access to information and support whenever the need arises, boosting their confidence and competence in using digital care systems. This includes user guides, video tutorials, FAQs, and access to an online knowledge base.

Excellent Customer Support – Cura consistently delivers exceptional customer support with real people (not Bots!) and continue to provide a service level that is unique to every customer. We take pride in providing a proactive, human customer service experience that is a lot faster than chatbot, email and interactive voice response.

Cura’s Fluid Tracking Ensures Optimal Hydration

As we age, we are more vulnerable to dehydration and fluid imbalances. This is particularly true for elderly people in care homes who may struggle to maintain appropriate hydration because of mobility or cognitive difficulties. Serious health issues such as kidney damage, urinary tract infections, and even death can result from dehydration. On the other hand, excessive hydration can result in water intoxication, which can also have detrimental effects. Accurate and timely tracking of fluid intake and outflow is crucial in ensuring service users’ hydration is met and dealt with right away.

Fluid Balance Monitoring

To address the issue of hydration, many care providers now consider implementing a monitoring tool to keep track of the fluid balance. A specialised digital system for complex care such as Cura with features like fluid intake and output tracking, fluid balance monitoring, and daily fluid balance charts is one way to monitor and manage service user's fluid intake and output.

Here are just some of the features:

Calculate the total fluid intake within a defined 24-hour to 120-hour period - caregivers can ensure service users are receiving the appropriate amount of fluids to maintain optimal hydration levels.
Diet and Fluid Monitoring Chart - provides a visual representation of a service user's diet, fluid intake and output for a given day, allowing caregivers to quickly identify any imbalances or changes in nutritional and hydration status.
Daily target intake – you can set daily fluid intake targets and record all outputs for each service user based on their individual needs ensuring each service user is accurately receiving the appropriate amount of fluids.
Record all outputs – record all outputs for each service user, including urine and stool output.
History data - provides a complete picture of the service user's fluid balance and helps identify any potential issues with hydration levels.
Alerts and notifications – alerts caregivers when a service user’s daily fluid intake has not been and falls outside the normal range. This would allow caregivers to respond quickly and adjust their care plan.
…and a lot more!

Cura means Care…. bringing you peace of mind and confidence when managing the health and well-being of service users while delivering person centred care and long-term support.

Providing complex care requires a high level of support and Cura will truly match such demanding needs! If you would like to have a no-obligations, quick look at Cura, please contact us on 020 3621 9111or email at info@cura.systems for an on-line demo.

Cura Roster…helps boost staff engagement and retention!

Implementing an effective rostering system can have a significant impact on staff and caregivers. Well-managed scheduling practices are more likely to create a positive work environment that fosters job satisfaction and boost staff morale, productivity, and retention rates.

High turnover rates are very costly, and the cost is not just financial! When an employee leaves, it takes vital time and resources to hire and train a new joiner. Other staff invariably need to take on additional responsibilities, leading to increased workload, disengagement, and potential burnout.

If you are looking for a better (digital) rostering system that can help improve employee engagement and retention, here are a few things to consider:

A highly configurable workflow process and ability to filter the roster to your requirements.
A system that is specifically designed to handle complex care situations.
Flexible and scalable – provides the ability to add or remove features as needed, to scale the system up or down to meet your needs, and to integrate with other tools and systems.
Provide robust reporting to track and make data driven decisions about resource allocation.
Requires minimal training and implementation effort with an attractive and easy-to-use interface.
Strong security measures are in place and are compliant with GDPR.

Cura Roster is here to help!

Designed for the care sector, Cura Roster has a user-friendly interface, including “drag and drop” and alternative planning views to provide a simple way to allocate suitable caregivers to shifts and evidence staffing compliance.

Cura Roster enables flawless management of staff rosters; in conjunction with Cura Angel, a mobile based app that allows care staff to see and confirm their shifts, etc. It provides tools and features to manage staff schedules efficiently and effectively, ensuring that you always have the right number of staff available to provide the necessary care for your service users.

Service Providers can use more advanced functions to assist in planning staffing requirements and build a roster that will help schedule the correct number of staff, required roles and skills needed for the service to work efficiently and safely, in single or multiple sites.

Here are some of the new features:

Enable delegation of rota management.
Simplify Scheduling – create rotas with a few clicks, by location.
Avoid over/under staffing due to scheduling conflicts and fill empty shifts.
Drag and drop shift allocations.
Better visibility of caregiver workload using colour-coded shifts.
...and a lot more!

Cura Care Management Systems contain a rich set of tools and features, and we are committed to bringing further innovations to benefit service providers. Cura is ready to support every home and ready to make a positive change to care delivery.

If you would like to have a no-obligations, quick look at Cura, please contact us on 020 3621 9111or email at info@cura.systems for an on-line demo.

CQC State of Care Annual Report 2021/2022

The State of Care report presents the insights, trends and themes from inspection activity findings, information from the public and those who deliver care, and other evidence.

The main message is that the health and care system is ‘gridlocked and unable to operate effectively’, which means people are stuck – services are finding it very difficult to get and keep the right number of staff with the right skills to meet people’s needs.

Now more than ever, staff shortages and high vacancy rates are significantly impacting the quality of care. Care homes are short staffed, care givers feel burnout and managers suffer the administrative burden of bridging the growing gaps.

Cura empowers the care workforce in complex care settings

The challenge of how staffing levels can be optimised has never been more critical. Having an appropriate care management system in place is crucial not only to service users’ safety; it also plays a vital role in ensuring the right information and other critical data are on hand to enable planning for the right people in the right places.

A specialised digital system like Cura can improve the efficiency of care and help move away from reactive to proactive approaches. Cura’s aim is to empower the carer, freeing them from tedious paperwork to focus on service users and to ensure that every action is recorded and compliant with the CQC regulations.

Cura Roster, in conjunction with Cura Angel enables flawless scheduling of staff; Cura Angel is a mobile based care app that allows care staff to see and confirm their shifts and other updates, etc. The module comprises a user-friendly interface, including “drag and drop” and alternative planning views to provide a simple way to allocate suitable staff to shifts and evidence staffing compliance. 

Here are some of the new features:

Enable delegation of rota management 
Broadcast vacant shifts
Simplify Scheduling – create rotas with a few clicks, by location 
Avoid over/under staffing due to scheduling conflicts and fill empty shifts 
Drag and drop shift allocations 
Better visibility of caregiver workload using colour-coded shifts 
Clock In’ functionality to show location sensitive attendance 
GPS/Facial recognition support for attendance evidencing

In a recent statement, Kate Terroni, Chief Inspector of Adult Social Care, Integrated Care and Interim Chief Operating Officer, said:

“In this report, we’ve highlighted examples of local innovation – joining up these pockets of innovation has the potential to help unblock the gridlock. However, this can only happen in conjunction with a real focus on planning, investment, and workforce.” Read more…

The time is now to invest in a digital workforce system! Given the complex nature of caregiving and its changing demands, the need for digitally driven care is vital to strengthen the workforce; increase staff retention, identify skills gaps, savings in time and cost, boost productivity and ultimately improve outcomes.

Cura Systems are equipped with a rich set of tools and features, and we are committed to bringing further innovations to benefit all involved in the provision of care. Cura is ready to support every home and ready to make a positive change to care delivery.

Technology is clearly pushing the boundary towards better care and Cura Systems is proud to be at the forefront of this change. We provide care homes providing complex care needs with the secure tools and support to achieve and evidence their CQC compliance and delivery of best of breed care.

If you are not yet using Cura within your care setting, it’s a good time to go paperless and reap significant benefits. Find out what you’re missing, contact us on 020 3621 9111 or visit our website at https://cura.systems/ to see the most feature rich care home software in the market today.

Cura makes complex care more manageable

The onset of Covid has brought about a greater reliance on digital tools and care providers have had to adopt new technology to ensure continuity of care. This is further exacerbated by pressure from Social Care authorities to adopt digital records as a high priority.

A care system that encourages and enables improved communication, better allocation of resources, real-time access to a full set of care data and greater access to resident’s information will benefit everyone involved in all aspects of care and administration.

Complex Care System

Cura takes the management of complex care to a whole new level. It leads to a higher degree of service user satisfaction and plays a significant role in delivering safer care and improvement in care outcomes.

Cura is a specialised digital care home software designed for complex care situations. Cura can make a significant difference, for example, monitoring service users’ conditions accurately and in real-time by using customisable assessments and truly person-centred care plans, specifically designed for those providing care to service users with severe dementia, challenging behaviour, mental health, palliative care, long-term chronic illnesses and those with autism and/or learning difficulties. Cura also provides a sophisticated, highly developed incident reporting tool designed to facilitate accurate and timely records of even the most severe incidents in a simple guided way. Tools are available to highlight events, persons, times of day and locations that increase the risk of incident occurrence.

"Cura incident reporting really is a great tool and will make a huge difference to the people we support. The ease we have of reviewing the incidents as they are logged and the central monitoring will only enhance our ability to analyse and resolve the issues we see. I look forward to seeing how we can develop even more with Cura by our side." - Anthony Birmingham Service Manager, Positive Individual Proactive Support

Cura has clearly established itself as a market leader in digital transformation specialising in complex care settings. In fact, a large majority of Cura customers are focused on complex care and have gained the best value from their investment.

Some of the most popular features in Cura used by our Complex Care Providers

User definable care plan structures to provide for intricate care plans and care planning processes definable to support PBS
Flexible, highly detailed when required, note recording, tying in with care plans providing the right information at the right time and in the right place. Cura uses multiple data entry methods to enable rapid note completion.
Detailed, configurable incident/accident & restraint recording and reporting, either user defined or using standard tools such as Price
Meal planner – caregivers help service users choose their meals based on their dietary requirements and restrictions such as allergens.
Fluids chart - Inadequate fluid intake is a major contributor to risks. You can set individual intake targets and record all outputs per service user.
Auditable bed turning, night visits, incident report and wound management modules – Can be linked to automatically feed into caregivers' daily activities lists and ensure such essential functions are performed on a timely basis.
Drag and drop form builder – allows user to create truly customisable and personalised forms
…and a lot more!

Cura means Care…. bringing you peace of mind and confidence when managing the health and well-being of service users while delivering person centred care and long-term support. Providing complex care requires a high level of support and a fully integrated care management system such as Cura will truly match such demanding needs.

Cura’s Response to the Health Secretary’s speech at the HSJ Digital Transformation Summit

The ongoing Covid-19 pandemic and shortage of staff have amplified demands for technology solutions to augment care. We have seen regulatory authorities in the social care sector urging care providers to adopt the use of technology as a tool not only to connect to everyone in the care ecosystem but also to improve the way care is delivered; improve the admission process, medication management, documentation of service users’ records, and sharing of vital information. It is also evident that care homes can gain much greater assurance when processes and procedures are alerted at the appropriate time, monitored and reported in a timely manner.

Digital Care Systems

At the recent Health Service Journal's Digital Transformation Summit, Health Secretary Sajid Javid in his speech set out a digital agenda to harness digital transformation in the social care sector. He outlined four priorities to use the power of digital to drive a new era of recover and reform: ensuring the NHS is set up properly to succeed, levelling throughout the NHS and social care, pursuing personalisation, and making big breakthrough bets on emerging technologies and data.

“Digital transformation is not something that you can delegate. It must be led from the front,” Sajid says, who believes electronic patient records are the essential prerequisite for a modern, digital NHS and without them, we cannot achieve the full potential for reform.” Link to Gov.UK website

Javid also announced that he wants to accelerate the roll rollout of vital records with a new approach to hit 90% coverage by December next year. Sajid Javid said: “Everywhere I went I saw incredible examples of how digital technologies are already transforming health and care for the better.

“I want to see a particular focus on social care, where around 40% of providers are still grappling entirely with paper-based records. So, want to see all social care providers adopt a digital social care record.”

The outbreak has illustrated the vital role of service providers to create a safe, caring, effective, responsive and well-led environment; however, without the support of technology, it makes care so much more difficult to deliver. Clearly, technology changes the way we live and work by using care apps and digital care devices such as Cura’s suite of applications.

Cura, an intuitive care management system is supporting efforts to equip each home with a tech-driven solution and a digitally conscious care environment. Cura care systems are equipped with a rich set of tools and features and committed to bringing further innovations to benefit all involved in the provision of care.

We are all required to adjust to the new normal and prepare ourselves for similar future pandemics and global emergencies. We are now living in a time where embracing technology seems to be the best option to deliver better quality outcomes.

Cura will continually bring care to the next level by working towards more innovative ways in the advancement of technology.

Find out how we can support you on your digital transformation journey by booking an on-line demonstration. Contact us on 020 3621 9111 or email at info@cura.systems.

Cura’s Digital Tools for Covid-19

The Coronavirus pandemic has changed our world and we have had to learn new ways to cope in an incredibly difficult environment. We are now living in a time where embracing technology seems to be the best option to deliver better quality outcomes and Cura Systems is proud to be at the forefront of this change.

FREE Digital Tools for Covid-19

Cura offers these secure tools for FREE when you avail our fully-integrated, easy-to-use care management system to support caregivers deliver better and safer care during and beyond the covid-19 outbreak.

Cura Kin –mobile care monitoring app that allows designated family members to stay in touch with the home and their loved ones
Cura Angel - mobile care app that assists caregivers in other areas such as, training, reading documents and gives them a secure communication channel whilst they are away from the care home.
Cura Clock In – tablet based app to enable staff, residents, next-of-kin and visitor’s to clock in and out from any android device
Cura‘s Video Meeting Tool– enables you to call family and friends of service users to overcome some part of the loss of physical contact.

Cura means care...and we care as much for you, as you do for your service users. Cura is ready to support every home and ready to make a positive change in your care delivery.

If you would like to have a no-obligations, quick look at Cura, please contact us on 020 3621 9111 or email at info@cura.systems for an on-line demo.

*Terms and conditions apply

Take your care management to the next level

The Coronavirus pandemic has changed our world and we have had to learn new ways to cope in an incredibly difficult environment. The virus has driven changes for the worse but also some for better outcomes.

Whilst the emergence of vaccines hold great promise for 2021, they will not change the fundamentals of providing care. Service Providers will continue to face extraordinary demands and this calls for a re-assessment of the tools required to maintain high standards of care. One such area is the adoption of technology as an aid to care excellence.

Care homes that adopted digital systems, no matter how basic, before the outbreak have shown clear benefits in productivity, improved communications and huge savings in time. Cura Systems does that and more. It empowers the caregivers, freeing them up from tedious paperwork to support the service users and enables every action to be recorded in compliance with CQC regulations. Our latest addition, Resource Planner, enables flawless management of staff rosters; in conjunction with Cura Angel, a mobile based app that allows care staff to see and confirm their shifts, etc.

"There is an opportunity now for government, Parliament and health and care leaders to agree and lay out a vision for the future at both a national and local level. This should include plans for addressing the inequalities accentuated by COVID, the workforce challenges that have become even more acute, and the necessary investment in technology." - Peter Wyman and IanTrenholm, Chair and Chief Executive of CQC

Our focus is to provide a fully-integrated, easy to use care management system to improve quality of care and we look forward to an exciting and innovative 2021 for digital care. We understand the change required in processes and procedures and we are more than happy to guide you to a successful implementation, fully recognising the degree of change many older care workers have to go through. After all…Cura really does mean Care!

Kick start your new year with Cura! We are ready to support every home and make a positive change in your care delivery. Find out what you’re missing, contact us on 020 3621 9111 or email at info@cura.systems to book a full system online demonstration today.

Cura Launches New Resource Planner

Managing caregiver resources have never been so critical as they are now with restrictions brought about by Covid-19. Planning for the right people in the right places plays an even more crucial role in supporting the health and safety of service users.

Cura Roster is designed from the ground up, specifically with long term care homes in mind and to address the complex issues arising from Covid related challenges. The Resource Planner responds to the questions: who goes, where for what and when?

Following the successful launch of an Invoicing system in August 2020 that is uniquely designed for long-term care homes, Cura is now releasing its latest module ‘Cura Roster’ to better manage work schedules with greater flexibility.

This is Cura’s answer to getting the most from limited resources within the social care sector. The module comprises a user-friendly interface, including alternative planning views - features that make scheduling so much easier – ensuring the right people are assigned the right tasks at the right time. The new Cura Resource Planner has a completely redesigned “drag & drop“ user interface, remarkable flexibility throughout with extensive data validation to provide a simple way to allocate suitable staff to shifts and evidence staffing compliance for both CQC and payroll requirements.

Workforce Management System

The Cura Roster highlights the ability to manage shift patterns, track availability of caregivers, set up job roles, monitor employment & leave entitlements, and seamlessly manage caregivers across multiple locations.

The module boosts the visibility of caregiver workloads and provides better coordination and control of various activities within the home. It also significantly decreases the time, cost and effort put into administration, increases productivity and freeing up precious time for more important tasks.

Here are just some of the benefits:

Simplify Scheduling
Up-to-Minute Information - Improve resource management allocation with more accurate data in real time
Real-time entry to clock in
Increase Efficiency- Eliminate unproductive manual work with a simplified and highly configurable workflow process.
Reduce Operating and Labour cost – Avoid overstaffing due to scheduling conflicts, minimize risk of understaffing and fill empty shifts.
Centralised Information- Obtain information from various departments or locations at one time and enable management to make critical decisions in a timely manner.
Minimal Training & Implementation Time- Requires minimum training and implementation effort with an attractive and easy-to-use interface

Whilst there are number of care management systems currently serving the market, Cura is the most intuitive care home software in terms of the widest scope of functionality within a single suite of modules.

Cura Systems are equipped with a rich set of tools and features and committed to bringing further innovations to benefit all involved in the provision of care.

Let us help you and your care team with the tools to help deliver the best possible care. Book a full on-line demonstration today on 020 3621 9111 or email at info@cura.systems and see for yourself!

Do your Digital Records match the new CQC guide?

How good are your digital records?

The Care Quality Commission (CQC) recently published a guide that clarifies what good digital records look like. It also covers the commitments CQC makes to support providers’ use of digital record systems and what CQC will look at on inspection.

The guidance states that a good digital record system delivers good outcomes from the point of view of people who use services. These are worded from the perspective of someone using services and are captured by “I statements”. Read more…

Cura Vs The CQC Guide’

Sign-up now to download the FREE Guide:

I have records that…	Features in Cura
…are person-centred. They describe what is important to me, including my needs, preferences and choices	You can create your own complex care plans and workflow to enable truly person centred documentation, unique and appropriate by different client types, needs and conditions.
…are accessible. I can see the information that is important to me, in a way that I choose, and I can understand	An easy to use Tablet shows every detail necessary at the point of care delivery.
…are legible. Information about me is recorded clearly and can be easily read by the people who support me	Information wherever entered, is immediately available at the point of care delivery.
…are accurate. Information about me  is correct and does not contain errors	Cura’s Speech to text data entry – saves time and greatly reduces errors.
...are complete. No relevant or essential information about me missing	Cura provides up to date access to all service user records in one secure, in a user-friendly way, in one place.
…are up to date. They contain the latest relevant and essential information about me	Updating of service user records is done in one system that is accessible to all that need to see and provide support
…are always available to the people who need to see them when they need them	All records are instantly available from our secure cloud so that informed decisions can be made.
…are secure. My privacy and confidentiality are protected. Only the people who should see my records can see them (records are kept in line with Data Protection legislation, including General Data Protection Regulation (GDPR) requirements)	Cura adheres strictly to data protection regulations. Cura has a highly granulated way of controlling access to data.
help the service that supports me to have good quality assurance systems and processes. They help the provider to assess, monitor and minimise the risks to my health, safety and wellbeing. They help the service that supports me to keep improving.	Cura has reminders and alerts that prompt timely care as well as other features that enable delivery of consistent quality of service, such as staff manuals, how-do-I, training records etc.

Digital Care System

Cura is at the forefront of technology innovation and transforms caregiving. We support care homes of all types and sizes, and in particular, service providers supporting complex care needs.

We work closely with care-home owners and managers to deliver a fully digital care management system at an affordable cost. Cura helps deliver better quality outcomes by automating more daily tasks for management and caregivers than any other care home software.

Going digital is the only way forward – where the inspector has access to digital records they need not ask for paper records. Inspectors may ask for specific formats where it is necessary for regulatory decision making or enforcement action.

CQC is developing their next five-year strategy from 2021 onwards. This will have a key focus on driving improvement and innovation. That is why Cura is continually developing its products and services to ensure we are futureproofed for our customers – we are committed to caring.

It's time to embrace innovative digital technologies and reap significant benefits! We have the right tools and support to improve CQC ratings. Find out what you have been missing, contact us on 020 3621 9111 or email info@cura.systems to for a chat about what Cura can do for you.