Care Home System: Transforming Chatsworth Residential Home with Cura

Chatsworth Residential Home is a well-established, award-winning private care home. The proprietors and manager have many years of experience in the care sector and take great pride in maintaining high standards of care, alongside a warm, welcoming and homely environment.

With 21 highly trained staff, the team is dedicated to ensuring that every resident is treated with privacy, dignity and respect, while also supporting their safety, wellbeing and quality of life.

The home accommodates 23 residents with a range of conditions and varying levels of complexity and dependence, including dementia, Alzheimer’s, stroke, Parkinson’s and physical disabilities. Chatsworth also provides palliative care for residents approaching the end of life. 

Moving from Paper to a Digital Care Home System

The challenges of COVID-19 encouraged care providers to reassess many of the processes they had previously taken for granted. One positive development was the increased adoption of digital technology, with tablets and care applications becoming valuable tools in the day-to-day delivery of care.

For Chatsworth, digital technology offered an opportunity to improve how care information was recorded, accessed and managed, while providing greater assurance that residents were receiving the right care at the right time.

Sally Colwill, Care Manager of Chatsworth Residential Home, made the switch to digital care planning in April 2021 to make their caregiving life a lot easier and found Cura not only a solution to paper-related inefficiencies but also an intuitive care system that’s specifically designed to manage all aspects of their day-to-day operations, and for complex care situations.

Designed specifically for care providers, Cura enables care teams to manage essential care information digitally and provides the flexibility needed to support residents with different needs and levels of complexity.

For Chatsworth, moving to Cura has helped make everyday caregiving more efficient while providing a more intuitive and connected approach to managing care.

Cura saves so much time

“With the paper side of doing things, it was just endless! The key benefit from Cura is its time-saving feature – the night staff noticed that. Caregivers can easily record what time action was actually taken and that’s far more efficient than doing it on paper.”

Cura empowers care givers with tools and features to deliver better care

“I like the modules and I like the fact that we can securely access all information in one place in real time! With handover notes, I can put everything in there and everybody sees it immediately. There’s no getting away with it – it’s a good proof that it’s all been written up.

I also love the RFID; it gives more accurate information for the night staff and like I said it’s time scheduled so you know what time things have been done. That’s a brilliant aspect of it!”

Cura has exceptional customer support

“If we put in a ticket or something comes up, the support team responds quickly.

With our training, Susuana facilitated the transition to Cura as smooth as possible. She is amazing!

Cura support team is very patient. We were all nervous on how we could adapt to the learning process, and they are all extremely helpful. I love the fact that somebody is always there if we need something instantly.”

Chatsworth recommends Cura Systems

“Cura…there’s just so much on it!

I would definitely recommend Cura to other homes. Our staff and care givers feel more confident to handle the complexities of the home. It also made it easier for me to see what’s going on without going upstairs to check what staff are doing. I could just check and get instant information when I log in to Cura.

With Cura, you get a future-forward care management tools that lets you stay in control and manage every aspect of care.”

Everyone at Chatsworth loves Cura

“Even the staff who were against technology now love Cura. Everybody gets used to it and it’s so much easier to learn than expected.”

Overall, we are really pleased with Cura Systems. We wish we had done it two or three years ago when we first enquired about it. I think if we had done it then, we would be in an amazing position now.

Cura's care home system saves money previously spent on paper, printer and ink, all of which cost more over time. It’s evident that Cura offers incredible savings by not only reducing paper consumption and cutting down printing cost; it also makes us more efficient and effective when we have to deal with complex care issues.

Cura helps Chatsworth in so many ways, including: time savings, improving care recording processes,meeting CQC compliance obligations with its comprehensive audit trails, reducing errors from manual data entry, and improvement in resource planning and handover between shifts."