CQC State Of Care 2021 12Dec, 2022
CQC State of Care Annual Report 2021/2022

The CQC (Care Quality Commission) State of Care report presents the insights, trends and themes from inspection activity findings, information from the public and those who deliver care, and other evidence.

The main message is that the health and care system is ‘gridlocked and unable to operate effectively’, which means people are stuck – services are finding it very difficult to get and keep the right number of staff with the right skills to meet people’s needs.

Now more than ever, staff shortages and high vacancy rates are significantly impacting the quality of care. Care homes are short staffed, care givers feel burnout and managers suffer the administrative burden of bridging the growing gaps.

Cura empowers the care workforce in complex care settings

The challenge of how staffing levels can be optimised has never been more critical. Having an appropriate care management system in place is crucial not only to service users’ safety; it also plays a vital role in ensuring the right information and other critical data are on hand to enable planning for the right people in the right places.

A specialised digital system like Cura can improve the efficiency of care and help move away from reactive to proactive approaches. Cura’s aim is to empower the carer, freeing them from tedious paperwork to focus on service users and to ensure that every action is recorded and compliant with the CQC regulations.

Cura Roster, in conjunction with Cura Angel enables flawless scheduling of staff; Cura Angel is a mobile based care app that allows care staff to see and confirm their shifts and other updates, etc. The module comprises a user-friendly interface, including “drag and drop” and alternative planning views to provide a simple way to allocate suitable staff to shifts and evidence staffing compliance.

Here are some of the new features in Cura:

  • Enable delegation of rota management
  • Broadcast vacant shifts
  • Simplify Scheduling – create rotas with a few clicks, by location
  • Avoid over/under staffing due to scheduling conflicts and fill empty shifts
  • Drag and drop shift allocations
  • Better visibility of caregiver workload using colour-coded shifts
  • Clock In’ functionality to show location sensitive attendance
  • GPS/Facial recognition support for attendance evidencing

In a recent statement, Kate Terroni, Chief Inspector of Adult Social Care, Integrated Care and Interim Chief Operating Officer, said:

“In this report, we’ve highlighted examples of local innovation – joining up these pockets of innovation has the potential to help unblock the gridlock. However, this can only happen in conjunction with a real focus on planning, investment, and workforce.” Read more…

The time is now to invest in a digital workforce system! Given the complex nature of caregiving and its changing demands, the need for digitally driven care is vital to strengthen the workforce; increase staff retention, identify skills gaps, savings in time and cost, boost productivity and ultimately improve outcomes.

Cura Systems are equipped with a rich set of tools and features, and we are committed to bringing further innovations to benefit all involved in the provision of care. Cura is ready to support every home and ready to make a positive change to care delivery.

Technology is clearly pushing the boundary towards better care and Cura Systems is proud to be at the forefront of this change. We provide care homes providing complex care needs with the secure tools and support to achieve and evidence their CQC compliance and delivery of best of breed care.

If you are not yet using Cura within your care setting, it’s a good time to go paperless and reap significant benefits. Find out what you’re missing, contact us on 020 3621 9111 to see the most feature rich care home software in the market today.

Nurse with Senior Resident, Electronic Care Plans for Care Homes 12Jul, 2022
Cura makes complex care more manageable

The onset of Covid has brought about a greater reliance on digital tools and care providers have had to adopt new technology to ensure continuity of care. This is further exacerbated by pressure from Social Care authorities to adopt digital records as a high priority.

A care system that encourages and enables improved communication, better allocation of resources, real-time access to a full set of care data and greater access to resident’s information will benefit everyone involved in all aspects of care and administration.

Cura: Your the Complete Solution for Managing Complex Care Situations

Cura takes the management of complex care to a whole new level. It leads to a higher degree of service user satisfaction and plays a significant role in delivering safer care and improvement in care outcomes.

Cura is a specialised digital care home software designed for complex care situations. Cura can make a significant difference, for example, monitoring service users’ conditions accurately and in real-time by using customisable assessments and truly person-centred care plans, specifically designed for those providing care to service users with severe dementia, challenging behaviour, mental health, palliative care, long-term chronic illnesses and those with autism and/or learning difficulties. Cura also provides a sophisticated, highly developed incident reporting tool designed to facilitate accurate and timely records of even the most severe incidents in a simple guided way. Tools are available to highlight events, persons, times of day and locations that increase the risk of incident occurrence.

"Cura incident reporting really is a great tool and will make a huge difference to the people we support. The ease we have of reviewing the incidents as they are logged and the central monitoring will only enhance our ability to analyse and resolve the issues we see. I look forward to seeing how we can develop even more with Cura by our side." - Anthony Birmingham Service Manager, Positive Individual Proactive Support.

Click to find out more: PIPS Case Study 

Cura has clearly established itself as a market leader in digital transformation specialising in complex care settings. In fact, a large majority of Cura customers are focused on complex care and have gained the best value from their investment.

Some of the most popular features in Cura used by our Complex Care Providers

  • User definable care plan structures to provide for intricate care plans and care planning processes definable to support PBS
  • Flexible, highly detailed when required, note recording, tying in with care plans providing the right information at the right time and in the right place. Cura uses multiple data entry methods to enable rapid note completion.
  • Detailed, configurable incident/accident & restraint recording and reporting, either user defined or using standard tools such as Price
  • Meal planner – caregivers help service users choose their meals based on their dietary requirements and restrictions such as allergens.
  • Fluids chart - Inadequate fluid intake is a major contributor to risks. You can set individual intake targets and record all outputs per service user.
  • Auditable bed turning, night visits, incident report and wound management modules – Can be linked to automatically feed into caregivers' daily activities lists and ensure such essential functions are performed on a timely basis.
  • Drag and drop form builder – allows user to create truly customisable and personalised forms
  •  …and a lot more!

Cura means Care…. bringing you peace of mind and confidence when managing the health and well-being of service users while delivering person centred care and long-term support. Providing complex care requires a high level of support and a fully integrated care management system such as Cura will truly match such demanding needs.

Digital Rostering Software 7Mar, 2022
Cura’s Response to the Health Secretary’s speech at the HSJ Summit

The ongoing Covid-19 pandemic and shortage of staff have amplified demands for technology solutions to augment care. We have seen regulatory authorities in the social care sector urging care providers to adopt the use of technology as a tool not only to connect to everyone in the care ecosystem but also to improve the way care is delivered; improve the admission process, medication management, documentation of service users’ records, and sharing of vital information. It is also evident that care homes can gain much greater assurance when processes and procedures are alerted at the appropriate time, monitored and reported in a timely manner.

Cura: Your Partner in Transforming Social Care Delivery

At the recent Health Service Journal's Digital Transformation Summit, Health Secretary Sajid Javid in his speech set out a digital agenda to harness digital transformation in the social care sector. He outlined four priorities to use the power of digital to drive a new era of recover and reform: ensuring the NHS is set up properly to succeed, levelling throughout the NHS and social care, pursuing personalisation, and making big breakthrough bets on emerging technologies and data.

“Digital transformation is not something that you can delegate. It must be led from the front,” Sajid says, who believes electronic patient records are the essential prerequisite for a modern, digital NHS and without them, we cannot achieve the full potential for reform.” Link to Gov.UK website

Javid also announced that he wants to accelerate the roll rollout of vital records with a new approach to hit 90% coverage by December next year. Sajid Javid said: “Everywhere I went I saw incredible examples of how digital technologies are already transforming health and care for the better.

“I want to see a particular focus on social care, where around 40% of providers are still grappling entirely with paper-based records. So, want to see all social care providers adopt a digital social care record.”

The outbreak has illustrated the vital role of service providers to create a safe, caring, effective, responsive and well-led environment; however, without the support of technology, it makes care so much more difficult to deliver. Clearly, technology changes the way we live and work by using care apps and digital care devices such as Cura’s suite of applications.

Embracing Technology for a More Resilient Social Care System

Cura, an intuitive care management system, is supporting efforts to equip each home with a tech-driven solution and a digitally conscious care environment. Cura care systems are equipped with a rich set of tools and features and committed to bringing further innovations to benefit all involved in the provision of care.

We are all required to adjust to the new normal and prepare ourselves for similar future pandemics and global emergencies. We are now living in a time where embracing technology seems to be the best option to deliver better quality outcomes.

Cura will continually bring care to the next level by working towards more innovative ways in the advancement of technology.

Find out how we can support you on your digital transformation journey by booking an on-line demonstration. Contact us on 020 3621 9111 or email at info@cura.systems.

Cura Systems, Digital Care Tools, Covid 19 Outbreak 24Feb, 2021
Cura’s Digital Care Tools for Covid-19

The Coronavirus pandemic has changed our world and we have had to learn new ways to cope in an incredibly difficult environment. We are now living in a time where embracing technology seems to be the best option to deliver better quality outcomes and Cura Systems is proud to be at the forefront of this change.

Free Digital Care Tools to Enhance Care During COVID-19

Cura offers these secure digital care tools for FREE when you avail our fully-integrated, easy-to-use care management system to support caregivers deliver better and safer care during and beyond the covid-19 outbreak.

Mobile care monitoring app that allows designated family members to stay in touch with the home and their loved ones

Mobile care app (application) that assists caregivers in other areas such as, training, reading documents and gives them a secure communication channel whilst they are away from the care home.

  • Cura Clock In: Streamlined Attendance Tracking

Tablet based app to enable staff, residents, next-of-kin and visitor’s to clock in and out from any android device

  • Cura Video Meeting Tool: Virtual Connections for Residents

Enables you to call family and friends of service users to overcome some part of the loss of physical contact.

Cura means care...and we care as much for you, as you do for your service users. Cura is ready to support every home and ready to make a positive change in your care delivery.

If you would like to have a no-obligations, quick look at Cura, please contact us on 020 3621 9111 or email at info@cura.systems for an on-line demo.

*Terms and conditions apply

Digital Care System, Cura Systems 21Jan, 2021
Take your care management to the next level with Cura

The Coronavirus pandemic has changed our world, and we have had to learn new ways to cope in an incredibly difficult environment. The virus has driven changes for the worse but also some for better outcomes.

Digital Care System - A Post-Pandemic Necessity

Whilst the emergence of vaccines hold great promise for 2021, they will not change the fundamentals of providing care. Service Providers will continue to face extraordinary demands and this calls for a re-assessment of the tools required to maintain high standards of care. One such area is the adoption of technology as an aid to care excellence.

Care homes that adopted digital care systems, no matter how basic, before the outbreak have shown clear benefits in productivity, improved communications and huge savings in time. Cura Systems does that and more. It empowers the caregivers, freeing them up from tedious paperwork to support the service users and enables every action to be recorded in compliance with CQC regulations. Our latest addition, Resource Planner, enables flawless management of staff rosters; in conjunction with Cura Angel, a mobile based app that allows care staff to see and confirm their shifts, etc.

"There is an opportunity now for government, Parliament and health and care leaders to agree and lay out a vision for the future at both a national and local level. This should include plans for addressing the inequalities accentuated by COVID, the workforce challenges that have become even more acute, and the necessary investment in technology." - Peter Wyman and IanTrenholm, Chair and Chief Executive of CQC 

Guide to a Successful Digital Transformation Journey

Our focus is to provide a fully-integrated, easy to use digital care system to improve quality of care and we look forward to an exciting and innovative 2021 for digital care. We understand the change required in processes and procedures and we are more than happy to guide you to a successful implementation, fully recognising the degree of change many older care workers have to go through. After all…Cura really does mean Care!

Kick start your new year with Cura! We are ready to support every home and make a positive change in your care delivery. Find out what you’re missing, contact us on 020 3621 9111or email at info@cura.systems to book a full system online demonstration today.

Staff Rota Software, Caregiving Apps 23Oct, 2020
Cura Launches New Resource Planner

The Challenge of Staff Scheduling in a Post-COVID Crisis

Managing caregiver resources have never been so critical as they are now with restrictions brought about by Covid-19. Planning for the right people in the right places plays an even more crucial role in supporting the health and safety of service users.

Cura Roster is designed from the ground up, specifically with long-term care homes in mind and to address the complex issues arising from Covid related challenges. The Resource Planning System responds to the questions: who goes, where for what and when?

Following the successful launch of an Invoicing system in August 2020 that is uniquely designed for long-term care homes, Cura is now releasing its latest module ‘Cura Roster’ to better manage work schedules with greater flexibility.

This is Cura’s answer to getting the most from limited resources within the social care sector. The module comprises a user-friendly interface, including alternative planning views - features that make scheduling so much easier – ensuring the right people are assigned the right tasks at the right time. The new Cura Resource Planner has a completely redesigned “drag & drop“ user interface, remarkable flexibility throughout with extensive data validation to provide a simple way to allocate suitable staff to shifts and evidence staffing compliance for both CQC and payroll requirements.

Cura Roster: Caregiver's Staff Rota Software

The Cura Roster highlights the ability to manage shift patterns, track availability of caregivers, set up job roles, monitor employment & leave entitlements, and seamlessly manage caregivers across multiple locations.

The module boosts the visibility of caregiver workloads and provides better coordination and control of various activities within the home. It also significantly decreases the time, cost and effort put into administration, increases productivity and freeing up precious time for more important tasks.

Cura's Key Benefits

  • Simplify Scheduling
  • Up-to-Minute Information - Improve resource management allocation with more accurate data in real time
  • Real-time entry to clock in
  • Increase Efficiency- Eliminate unproductive manual work with a simplified and highly configurable workflow process.
  • Reduce Operating and Labour cost – Avoid overstaffing due to scheduling conflicts, minimize risk of understaffing and fill empty shifts.
  • Centralised Information- Obtain information from various departments or locations at one time and enable management to make critical decisions in a timely manner.
  • Minimal Training & Implementation Time- Requires minimum training and implementation effort with an attractive and easy-to-use interface

Whilst there are number of workforce management systems currently serving the market, Cura is the most intuitive care home software in terms of the widest scope of functionality within a single suite of modules.

Cura Systems are equipped with a rich set of tools and features and committed to bringing further innovations to benefit all involved in the provision of care.

Schedule Smarter, Care Better: Get a Free Demo of Cura Roster Today!

Let us help you and your care team with the tools to help deliver the best possible care. Book a full on-line demonstration today on 020 3621 9111  or email at info@cura.systems and see for yourself!

Cura Tablet, Digital Care Plans 23Oct, 2020
Do your Digital Records match the new CQC guide?

How good are your digital care records?

The Care Quality Commission (CQC) recently published a guide that clarifies what good digital records look like. It also covers the commitments CQC makes to support providers’ use of digital record systems and what CQC will look at on inspection.

The guidance states that a good digital record system delivers good outcomes from the point of view of people who use services. These are worded from the perspective of someone using services and are captured by “I statements”. Read more…

Cura Vs The CQC Guide

Sign-up now to download the FREE Guide:

    By entering your information you authorise Cura Systems to further contact you.

    I have records that…

    Features in Cura

    …are person-centred. They describe what is important to me, including my needs, preferences and choices You can create your own complex care plans and workflow to enable truly person centred documentation, unique and appropriate by different client types, needs and conditions.
    …are accessible. I can see the information that is important to me, in a way that I choose, and I can understand An easy to use Tablet shows every detail necessary at the point of care delivery.
    …are legible. Information about me is recorded clearly and can be easily read by the people who support me Information wherever entered, is immediately available at the point of care delivery.
    …are accurate. Information about me  is correct and does not contain errors Cura’s Speech to text data entry saves time and greatly reduces errors.

    ...are complete. No relevant or essential information about me missing

    Cura provides up to date access to all service user records in one secure, in a user-friendly way, in one place.
    …are up to date. They contain the latest relevant and essential information about me Updating of service user records is done in one system that is accessible to all that need to see and provide support
    …are always available to the people who need to see them when they need them All records are instantly available from our secure cloud so that informed decisions can be made.
    …are secure. My privacy and confidentiality are protected. Only the people who should see my records can see them (records are kept in line with Data Protection legislation, including General Data Protection Regulation (GDPR) requirements) Cura adheres strictly to data protection regulations. Cura has a highly granulated way of controlling access to data.
    help the service that supports me to have good quality assurance systems and processes. They help the provider to assess, monitor and minimise the risks to my health, safety and wellbeing. They help the service that supports me to keep improving. Cura has reminders and alerts that prompt timely care as well as other features that enable delivery of consistent quality of service, such as staff manuals, how-do-I,  training records etc.

    Benefits of Cura's Digital Care Record Management System

    Cura is at the forefront of technology innovation and transforms caregiving. We support care homes of all types and sizes, and in particular, service providers supporting complex care needs.

    We work closely with care-home owners and managers to deliver a fully digital care management system at an affordable cost. Cura helps deliver better quality outcomes by automating more daily tasks for management and caregivers than any other care home software.

    Going digital is the only way forward – where the inspector has access to digital records they need not ask for paper records. Inspectors may ask for specific formats where it is necessary for regulatory decision making or enforcement action.

    CQC is developing their next five-year strategy from 2021 onwards. This will have a key focus on driving improvement and innovation. That is why Cura is continually developing its products and services to ensure we are futureproofed for our customers – we are committed to caring.

    It's time to embrace innovative digital technologies and reap significant benefits! We have the right tools and support to improve CQC ratings. Find out what you have been missing, contact us on 020 3621 9111 or email info@cura.systems to for a chat about what Cura can do for you.

    Digital Care Planning Systems, Cura Care Plans 21Sep, 2020
    Using technology to deliver outstanding care

    Like it or not, technology has crept into our daily lives. And now, it has a rapidly growing role in the long-term social care sector.  Tech-savvy care homes now use powerful Tablets and other mobile devices at the point of care delivery to ensure the appropriate care is delivered and on a timely basis.

    Unlock Better Care with Cura's Care Planning Systems

    Most Service Providers recognise the need for some form of digital support to cope with mounting paperwork but have been slow to embrace technology. Reasons for not adopting technology in care are as varied as the people they care for.  Most typically, there is a fear of change acerbated by a lack of understanding of how going digital will improve lives… for owners, for care managers, for care staff and for service users. 

    According to McKinsey Digital, 45% of almost every job can go digital and the benefits range from increased output, higher quality to improved reliability. Technology also drives value in business in four ways: enhanced connectivity, automation of manual tasks, improved decision making and product or service innovation. Embracing these priorities will influence not only the pace of change within the organisation, but also strengthen and sharpen the competitive edge.

    I have been a long-term proponent of the use of technology in the care sector and have concluded the care home industry is way behind in terms of adopting technology (as compared to other healthcare settings). Care providers need to look at ways to bring care to the next level by taking advantage of readily available advancements in care technology.

    Transforming Care with Digital Technology during the Covid-19 Pandemic

    Covid-19 has left a profound impact on care and it will continue to change the future of care.  The virus has put pressure on all aspects of the health system but nowhere more so than the care home sector.  New challenges have emerged that could not have been foreseen.  A “new normal” has to emerge to enable us to address the challenges care providers are now faced with and to be prepared for re-emergences of Covid or other Corona Virus like infections.  Therefore, we must pay attention to what makes delivery of caregiving easier and yet deliver a better quality of care.

    Clinical aspects aside, I believe care providers will need greater reliance on technology with the use of smarter digital care systems such as apps to connect to a wider care ecosystem.  Having had hands-on experience in both paper-based and digital approaches, technology-based care systems trumps paper, every time!

    Technology impacts the social and complex care sector

    Technology is the most reliable driving force to improve outcomes!  Having worked as a Registered Manager managing mental health services, learning difficulty services and residential care services, I have seen how inaccuracies in paper-based care plans or medication recording can expose the service user to a seriously adverse impact.

    Specialised digital care planning systems, such as Cura, can make a significant difference, for example, monitoring service users’ conditions accurately and in real-time by using customisable assessments and personalised care plans.  These are specifically designed for residential and nursing, or those providing specialised care to service users living with dementia, long-term chronic illnesses and those with autism and/or learning difficulties. Cura also provides the Managers access to all records in one place, allowing them to oversee all service user records in one secure, user-friendly environment….all this so vital when staff are quarantined and new HCAs are brought in to fill staffing gaps.

    Choosing good care planning systems

    Given the plethora of care management systems now available, it has become a mind boggling exercise to weed out the offerings that are good at a specific aspect of the provision of care.  It’s not just about adopting technology.  It is about managing the transformation to a new opportunity for the care providers to improve the way care is delivered; admission process, medication management, documentation of residents’ records, and sharing of vital information in the care ecosystem.

    Most systems available on the market are very similar. They will have a database that can be accessed either through a laptop, tablet or mobile phone.  They all enable electronic care plans to be produced along with a whole host of other modules.  Some will have unique features such as medication management and the costs will vary from company to company.  The choice can be bewildering; so, how do you choose which system is best for your environment?  These are some aspects you will need to consider:

    • Care planning, monitoring and auditing
    • Alerts and reminders, with automated handover notes
    • The ability to devise your own forms
    • Flexible, configurable solution for complex care environments
    • Compliance and audit tools
    • Policies and quality assurance
    • Proactive support through the implementation process and thereafter
    • ...and a lot more!

    Most importantly, acquiring and implementing a system is an ongoing partnership with the company that you choose. Are they sympathetic to your needs and requirements?  Do they listen and offer solutions to your specific problems?  Are they reactive to new needs?  Does your supplier share your vision of what going digital means?

    Tips, Tricks & Traps

    • Avoid customised or bespoke care systems. They cost the earth and some!
    • Short-term trials are useless! Use Pilot studies… test & learn
    • Start as you mean to continue
    • Don’t automate a job…automate the process!
    • Check supplier references (not product references) & commitment to future of care
    • Redefine work…Reduction in staff is not the aim, at least not in the short term
    • Investment should be proportional to the benefit
    • Be selective – Start where digital records are likely to deliver the greatest return and the best outcomes.
    • Don’t try to automate everything at once.
    • Set reasonable goals for expectations and outcomes
    • Business Continuity – Power or ISP or Wi-Fi or Equipment outages?
    • Technology by itself delivers no value – needs excellent processes
    • Build IT capability – start at the top of the organisation

    We are all guilty of doing the same thing repeatedly and expect different results. Ready or not, it’s time to embrace technology that will enable you to take greater control of the care operations and provide better care and better visibility to service users.  By adopting digital technology, it will afford you more flexibility in how, when and where you can access care records.  It will also reduce administration time for yourself and your staff, giving you time back to be spent with your service users.

    It is always a challenging task to deliver outstanding care and the pressure to find ways on how to evidence standards of care and meet Care Quality Commission’s compliance requirements.  One important part of becoming a good care manager is to accept change, embrace what the future of care holds and start your digital journey.

    Person Centred Care Software, Cura Systems 11Sep, 2020
    Embracing technology to improve person-centered care

    A respected Manager in the health and social care sector with more than 18 years’ frontline experience. A further 6 years training new and existing staff and managers, calling on his wide experience, Dave Thompson is now Cura Systems’ Implementation and Change Consultant in the UK.

    Person Centred Care Software: A Care Manager’s Perspective by Dave Thompson

    Covid-19 has left a profound impact on care and will continue to change the future of care.  The virus has put pressure on all aspects of the health system but nowhere more so than the care home sector.  New challenges have emerged that could not have been foreseen. A “new normal” has to emerge to enable us to address the challenges care providers are now faced with and be prepared for re-emergences of Covid or Covid like infections.  Therefore, we must pay attention to what makes delivery of caregiving easier and yet deliver a better quality of care.

    Clinical aspects aside, I believe care providers will need greater reliance on technology with the use of smarter digital person centred care software such as mobile care monitoring apps to connect to a wider care ecosystem. Having had hands-on experience in both paper-based and digital approaches, technology is the only way to transform care delivery.

    How technology impacts the social and complex care sector?

    Technology is the most reliable driving force to improve outcomes! I have worked as a Registered Manager managing mental health services, learning difficulty services and residential care services and I have seen how any inaccuracies in paper-based care plans or medication recording can have the potential to create an adverse effect on the service user.

    Clearly, specialised digital care management systems like Cura can make a significant difference, for example, monitoring service users’ conditions accurately and in real-time by using customisable assessments and person-centred care plans specifically designed for residential and nursing, or those providing specialised care to service users living with dementia, long-term chronic illnesses and those with autism and/or learning difficulties. It also provides the Manager access to all records in one place, allowing them to oversee all service user records in one secure, user-friendly environment….all this so vital when staff are quarantined and new HCAs are brought in to fill staffing gaps.

    What makes a good care manager?

    It is always a challenging task to deliver outstanding care and the pressure to find ways on how to evidence standards of care and meet Care Quality Commission’s compliance requirements. One important part of becoming a good care manager is to accept change, embrace what the future of care holds and start your digital care journey.

    What is your advice to care managers that have yet to make the digital leap?

    Sometimes we keep doing the same thing repeatedly and expect different results. Ready or not, it’s time to embrace technology that will enable you to take greater control of the care operations and provide better care and better visibility to service users. By adapting digital technology, it will afford you more flexibility in how, when and where you can access care records. It will also reduce admin time for yourself and your staff, giving you time back to be spent with your service users.

    How did you get started in the care industry?

    I have been in the care industry for over 18 years. I have worked as frontline care & support staff, gaining promotions to Team Manager, Deputy Manager and Registered Manager and have managed services for mental health, learning difficulty and for the elderly. I then moved into training, sharing my knowledge and experience, delivering training for new staff, as well as management training for Managers. I took a training role for Sainsburys, delivering health and safety training within stores, again using my knowledge of safe and legal working practices gained within the care industry. I gained promotion to Implementation Manager for a new scheduling and forecasting piece of software. During this time I supported the testing team, liaised with the L&D team to assist in developing and refining training materials and, in my last months, set up and ran a support team that would support BAU for the stores post project.

    I took a position within the NHS implementing a Work force Management system for a local hospital rolling out the new care home systems to all the wards and departments. I was involved in the planning and set up of the project, as well as promoting and demonstrating the care software to department leads, before implementing the software across the trust.

    Cura means Care in Latin, so how does Cura care for its customers?

    I am the Implementation and Change Consultant at Cura Systems and together with the Cura support team we are committed to supporting owners and managers to deliver outstanding care. We will continue to provide an exceptional customer service that is unique to every customer.

    Our company slogan, “Cura Means Care”, says it all. After the initial hand-holding through the implementation process, we don’t just leave our customers with an ad-hoc support package. We are here to make that transition as smooth and painless as possible with regular post implementation follow up.

    See how Dave and the Cura Systems team can help your care management and delivery by booking a full system demonstration today!

    Billing System for Care Homes, Invoicing Module for Carers 5Aug, 2020
    Cura launches billing module

    Cura Systems, a well established, care management system has just taken another leap forward with a brand new Billing System designed specifically for the Social Care market. The care system, with its highly configurable modules cover an extraordinarily wide spread of functionality and makes Cura a truly intuitive product.

    Billing System for Care Homes

    The billing module has been carefully designed to support even the most complex invoicing situations and incorporates processes to highlight errors and omissions, even providing a special interface to enable speedy resolution. Its workflow has been optimised to provide a logical sequence of processes that give flexibility for different invoicing situations and ease of tailoring the process by Home fees, services, funders or ad-hoc items.

    Cura has a tool that not only provides analysis and reports on completed and pending invoicing but will also highlight Client accounts. The module, due to its enhanced features and streamlined workflow is equally applicable to the smaller care home at is to the medium to large care home group.

    Get Started with Cura's Billing System for Care Homes. Boost Efficiency Today!

    Find out what you’re missing, call us on 020 3621 9111 or email at info@cura.systems if you would like to book an on-line demonstration.