Cura CQC,record management,Resource planning,rota system

Cura Launches New Resource Planner

The Challenge of Staff Scheduling in a Post-COVID Crisis

Managing caregiver resources have never been so critical as they are now with restrictions brought about by Covid-19. Planning for the right people in the right places plays an even more crucial role in supporting the health and safety of service users.

Cura Roster is designed from the ground up, specifically with long-term care homes in mind and to address the complex issues arising from Covid related challenges. The Resource Planning System responds to the questions: who goes, where for what and when?

Following the successful launch of an Invoicing system in August 2020 that is uniquely designed for long-term care homes, Cura is now releasing its latest module ‘Cura Roster’ to better manage work schedules with greater flexibility.

This is Cura’s answer to getting the most from limited resources within the social care sector. The module comprises a user-friendly interface, including alternative planning views - features that make scheduling so much easier – ensuring the right people are assigned the right tasks at the right time. The new Cura Resource Planner has a completely redesigned “drag & drop“ user interface, remarkable flexibility throughout with extensive data validation to provide a simple way to allocate suitable staff to shifts and evidence staffing compliance for both CQC and payroll requirements.

Cura Roster: Your Staff Scheduling Solution

The Cura Roster highlights the ability to manage shift patterns, track availability of caregivers, set up job roles, monitor employment & leave entitlements, and seamlessly manage caregivers across multiple locations.

The module boosts the visibility of caregiver workloads and provides better coordination and control of various activities within the home. It also significantly decreases the time, cost and effort put into administration, increases productivity and freeing up precious time for more important tasks.

Cura's Key Benefits

Simplify Scheduling
Up-to-Minute Information - Improve resource management allocation with more accurate data in real time
Real-time entry to clock in
Increase Efficiency- Eliminate unproductive manual work with a simplified and highly configurable workflow process.
Reduce Operating and Labour cost – Avoid overstaffing due to scheduling conflicts, minimize risk of understaffing and fill empty shifts.
Centralised Information- Obtain information from various departments or locations at one time and enable management to make critical decisions in a timely manner.
Minimal Training & Implementation Time- Requires minimum training and implementation effort with an attractive and easy-to-use interface

Whilst there are number of workforce management systems currently serving the market, Cura is the most intuitive care home software in terms of the widest scope of functionality within a single suite of modules.

Cura Systems are equipped with a rich set of tools and features and committed to bringing further innovations to benefit all involved in the provision of care.

Schedule Smarter, Care Better: Get a Free Demo of Cura Roster Today!

Let us help you and your care team with the tools to help deliver the best possible care. Book a full on-line demonstration today on 020 3621 9111 or email at info@cura.systems and see for yourself!

Cura compliance,CQC,key lines of enquiry,kloe,safe care

How technology can help meet key lines of enquiry

Technology in care has become increasingly important, transforming the way in which care is delivered and the use of digital care systems has resulted in many people experiencing better and safer care, says John Rowley, senior sales manager at Cura Systems.

The Care Quality Commission (CQC) annual assessment of the state of health and social care in England shows how providers are working together more effectively – often using technology – to help ensure people get the care they need, when they need it.1 The report has highlighted how the innovative use of technology can help address the five key lines of enquiry (KLOE) and supports the use of technology to improve the delivery of quality care. Every care home wants to be validated with an outstanding certification for all the effort put in to creating and consistently delivering person-centred care, but what makes an outstanding care home? This article will consider ways to achieve an outstanding rating for each line of investigation.

How Technology Supports CQC’s Definition of “Safe” Care

Is your service safe?

An outstanding care home must be safe. The CQC defines ‘safe’ as meaning that people are protected from abuse and avoidable harm. When the time comes for a loved one to move into a care home, it is only natural that the first and overriding concern will be for their safety. Entrusting a mum, dad, husband or wife to the care of strangers pushes against natural instincts to do all that we can to protect and provide for them ourselves.

Choosing the right care home is one of the biggest and most difficult decisions to make and safety will figure very prominently in selecting one. Care homes need to have appropriate tools to demonstrate to relatives of prospective residents their ability to monitor safety. Recognising these concerns, the first question asked by the CQC is always about safety.

In this instance, safe means taking every possible step to ensure that residents are protected from abuse and avoidable harm. Abuse can be physical, sexual, mental or psychological or financial, involving neglect or institutional or discriminatory abuse.

Avoidable harm will consider everything from medicines management to the safe use of facilities and equipment. CQC scrutiny is robust to ensure that all these conditions are met and inspection reports provide families and loved ones with the information they need regarding the ability of a home to meet these conditions consistently.

Aspects of ‘safe’ that directly relate to the use of technology include:

staff are skilled and well equipped with all the information and tools required to provide outstanding care and protection from any safeguarding and compliance issues
detailed records of incident reports to protect from being bullied, harassed, harmed, neglected or abused
incident report trigger to deal with quickly and openly monitor incidents and accidents and a care app that instantly sends reminders and reports incidents to ensure everyone is aware and corrective action is taken
assessment forms to monitor medical conditions providing peace of mind with customised assessments and care plans, medication reminders and tracking
monitoring drug rounds throughout the home, including reminders for those administering medicines and alerts for when rounds have not been completed; drug rounds can be tracked as they happen, with automated mishap prevention mechanisms
timely preparation and review of health and safety checklist specific to each resident as well as for general facilities; the home should be kept clean and hygienic to prevent any risk of infection to residents and visitors.

Electronic care plans and mobile monitoring care apps can play a significant role in supporting care home managers to meet and exceed CQC standards.

Cura recognises the critical importance of safety in care. Cura’s suite of applications supports care staff by giving them the information they need to ensure that they meet CQC’s criteria, including the safe delivery of care.

Cura compliance,CQC,digital care,electronic care records,strategy and intelligence comission

A New Year… a new beginning awaits!

The role technology plays in the social care sector is becoming increasing prevalent. It’s hard to believe there are care homes that still use the traditional paper and pen approach in this digital age. The daily challenges of regulatory compliance and evidencing care provided places an incredible burden on owners, managers, care staff and service users. Failure to strictly adhere to demands may well lead to inadequate ratings and compromise the health and well-being of the service users; but despite this, care providers are still fear technology.

Care homes that have adopted electronic care planning systems have shown clear benefits, such as a boost in productivity, improved communications, and better outcomes for residents.

Cura Care Planning Systems, Electronic Care Plan

Cura care homes,care planning,CQC,digital transformation,electronic care records,going digital,long-term care

Cura Leads the Way to Going Digital

Like it or not, technology has crept into our daily lives. And now, it has a rapidly growing role in the long term care sector and the ageing population. Tech-savvy care homes now use powerful tablets and other mobile devices at the point of care delivery to ensure the appropriate care is delivered and on a timely basis.

Care providers have been slow to embrace technology with typical fear of technology and change. The lack of IT knowledge is just one of the reasons why care providers avoid going digital. The change required in processes and procedures is all too often overlooked or under-played. The reliance on “good-old paper” that cannot be accidentally deleted is a real factor and change management has to recognise the degree of change many older care workers have to go through before they are comfortable with an alien way of doing things.

Evidence-based Digital Care Systems

John Rowley, Senior Sales Manager from Cura Systems has been a long term proponent of the use of technology in the care sector and has observed “The care home industry is way behind in terms of adopting technology. We at Cura will continually bring care to the next level by working towards more innovative ways in the advancement of technology”

Cura understands the significance of such issues. Cura technology and processes are designed to make the transition as painless as possible and gain the buy-in from care givers so that the adoption of technology is seen to benefit the caregivers and lead to durable improved performance

Given the plethora of care management systems now available, it has become a mind boggling exercise to weed out the offerings that are good at a specific aspect of the provision of care. Cura have taken a different approach, the system has adopted a comprehensive approach with the widest functionality in the market. Its Tablet version, designed from the ground up for caregivers is largely intuitive and requires hardly any training. But it’s not just about adopting technology. It is about managing the transformation to a new opportunity for the care providers to improve the way care is delivered; admission process, medication management, documentation of residents’ records, and sharing of vital information in the care ecosystem.

Embracing Technology in Caregiving

In recent statements, CQC (Care Quality Commission) has also urged health and care service providers to embrace innovative digital technologies to improve care delivery. Technological innovations such as care apps and tablets that can help to take more control over care. Find out CQC’s strategic priority here: CQC-Driving improvement through technology

With the inevitable onward march of care systems and compliance with CQC’s vision 2021, care homes need to be implementing or at least preparing to go digital.

Cura is at the forefront of technology innovation and transforms caregiving. We support care homes of all types and sizes, whether that be a family run, single care home, a larger care provider, or those providing specialised care to service users with complex care needs.

Cura Systems ensure that you get the most out of our care management system and be handheld through the going digital process. Bring genuine person-centred care a step closer and give your care home a competitive advantage.

Speak to our customers to fully understand the Cura Systems way of going digital. Please quote “Cura means Care” whilst booking your Cura demonstration to get your free ‘Go Green Bag’.

Cura Systems, Tablet-based Care Home Software

Cura care quality,CQC,cqc state of care,Cura Systems,future of care,health & care,health and social care,social care,social care system,state of care,sustainable care,technology

Cura Systems response to the CQC State of Care report

This year’s State of Care report shows the quality of health and social care has been maintained, despite very real challenges, the majority of people are getting good care. But future quality is precarious at best, as the system struggles with complex new types of care demand and needs, access and cost.

CQC State of Annual Report in Health Care

The Care Quality Commission’s annual assessment of the quality of health and social care in England contains much that is encouraging. As of 31 July 2017, 78% of adult social care services were rated good (71% were rated good at 31 July 2016) but it continually echoed this was due to tireless efforts of care leaders and staff and noted the continuing risk of a ‘tipping point’. It is crucial that we do something before service deterioration outpaces the capacity for service improvement.

Professor Martin Green, OBE, Chief Executive of Care England highlighted, “There is a lot of uncertainty in the sector and by dragging its heels, and Government simply cannot abdicate responsibility for those in need of care.”

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