Care Planning System Built to Manage Complex Care Delivery
What is the best care planning system for complex care?
Cura Systems is a UK-based digital care planning system designed to support care delivery across the full spectrum of care needs, from basic residential and domiciliary services to highly complex care environments. Cura also supports key areas, including supported living and services for individuals with learning difficulty, severe dementia, mental health conditions, substance abuse and behaviour disorders.
Unlike traditional platforms that focus on standard care, Cura is built to operate effectively as a electronic care home system, supporting advanced care planning, risk management, behavioural support, and evidence-led oversight. The platform provides a fully connected suite of applications that enable personalised care delivery while maintaining operational control and regulatory compliance.
Cura is a highly configurable care planning system, allowing providers to align care plans, workflows, and reporting with the realities of care delivery rather than adapting care to rigid system limitations.
Built for Complexity, Beyond Basic Care Planning
Many care planning systems are designed primarily for standard residential or domiciliary care. As care needs increase in complexity, these systems often struggle to support advanced care planning, Positive Behaviour Support (PBS), behavioural risk management, and multidisciplinary oversight.
Cura supports both basic and complex care within a single care planning system. Its configurable design allows providers to adapt care plans, assessments, workflows, and reporting structures to different service types and individual needs.
Cura is used across the following care settings:
| Service Type | Key Focus |
| Residential Care | A safe, homely setting where individuals receive support with daily activities such as bathing, dressing, and meals, in a structured 24-hour environment that includes personal care, social activities, and support for everyday living, promoting wellbeing, choice, and independence. |
| Nursing Care | Round-the-clock support led by Registered Nurses for individuals with medical needs and ongoing health supervision. |
| Domiciliary Care | Often referred to as Home Care, provides tailored personal assistance within a service user’s own residence. Support is delivered through scheduled visits, assisting with essential tasks such as hygiene, meal preparation, and mobility to help individuals maintain their independence. |
| Supported Living | Personalised support that helps people live independently in their own homes. Support is flexible, ranging from outreach visits to 24-hour on-site care. |
| Severe Dementia | Specialist support for cognitive decline, focusing on safety, dignity, and sensory-based care routines. |
| Profound Autism & Learning Disabilities | Individuals requiring bespoke, multidisciplinary care plans for complex communication, intellectual disabilities, sensory needs, and behavioural challenges, delivered 24/7. |
| Mental Health | Recovery-focused therapeutic environments offering crisis support and psychiatric, counselling, medication management. |
| Challenging Behaviour | Specialist services employing Positive Behaviour Support (PBS) tools and strategies to reduce risk and enhance the quality of life for individuals with aggressive or disruptive tendencies. |
| Brain Injury & Substance Misuse | Specialist support for people with brain injury and substance misuse, focusing on recovery through structured therapies. |
| Palliative & End-of-life Care | Compassionate end-of-life support focused on comfort for individuals with life-limiting illnesses. Care teams provide support in addressing the physical, emotional, and spiritual needs of the individual and their family to ensure dignity in the final stages of life. |
| Chronic Conditions | Long-term management of chronic illnesses centred on proactive health monitoring and medication adherence to prevent complications and improve daily function. |
What Makes Cura Different from Other Care Planning Systems
Cura differs from standard care planning systems through the depth and flexibility required for real-world complex care delivery.
Key distinctions include:
- A care planning system designed to scale from basic care to highly specialised complex care
- Advanced Positive Behaviour Support (PBS) planning and monitoring tools
- Fully personalised, person-centred care plans
- Structured incident reporting for high-risk and unpredictable environments
- Offline data capture with secure synchronisation
- Wide range of functionality
- AI-assisted insights to support oversight and informed decision-making
- High level of configurability to meet regulatory requirements
The Difference Cura makes in Complex Care Delivery
Complex care requires more than a standard digital care planning systems.
- Enabling person-centred care through flexible care planning
- Enables care teams with powerful tools and wide range of functionalities to better manage complex care needs
- Delivers accurate data to support inform decisions, outcomes, and continuous improvement
If you’re evaluating a care planning system specifically designed for complex care delivery across the UK, Cura provides the depth, flexibility and wide range of functionalities that many one-size-fits-all digital systems fall short.
Key Features and Capabilities
Here are just some of the capabilities that enables Cura’s distinctive advantage:
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Innovative Interface Designed for Care Teams
Unlike conventional and icon-driven interfaces, Cura’s friendly interface is designed to allow the user freedom to design their own user interface and layout along with forms and care plans, unconstrained by icons and fixed formats.
- User-definable form
- Flexible care plan structures
- Intuitive navigation for caregivers and managers
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Detailed Incident Reporting System
Cura provides in-depth incident reporting designed to facilitate accurate and timely recording of even the most severe incidents in a simple and guided way while keeping appropriate staff abreast of incident progress in real-time.
Cura captures critical information quickly and accurately even for severe or unpredictable incidents.
- Reduce the risk of incident occurrence.
- Evidence‑based decision making
- Inspection readiness
- Identify trends and areas that may require intensive support.
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Unrivalled Configurability
Cura’s care planning system empowers users to manage the application to suit their needs and preferences, liberating them from the constraints of conformity. Whether you’re delivering basic care or supporting complex needs:
- Configure care plans, forms, and workflows to suit your service
- Adapt the system as care needs evolve, without disruption
- Support different roles, permissions, and care settings within one platform
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Dynamic Management Dashboard
Cura provides a highly developed graphical management reporting tool designed to simplify your data into easy-to-understand visual presentation and identify areas needing attention.
- See the data that matters most to you
- Monitor care trends, incidents and outcomes
- Act on insights in real time
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Personalised Service User Dashboard
Customise for each service user, depicting a clear view of their status and care. Each service user dashboard can be tailored to their needs with all information required is only ever 2 clicks away.
- Current care plans and assessments
- Progress indicators
- Relevant notifications
- Key information accessible within two clicks
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Positive Behaviour Support (PBS) Tools
Cura comes equipped with user-definable structures to provide for intricate care plans and care planning processes to support PBS.
- Behavioural triggers
- Support strategies
- Evaluate outcomes
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Axis - Cura’s Smart AI Assistant
With Axis AI’s built-in learning capability, you will have the ability to make informed decisions with smarter insights, minimise the risk of oversight through intelligent analysis and bring greater confidence in your care planning.
- Smart writing assistant
- Form autofill assistant
- Managerial insights tool
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GP Connect Integration
Cura’s GP Connect HTML View offers seamless access to the most up to date GP records and can make all the difference in delivering timely, well-informed and effective care.
Link: GP Connect
- Authorised read-only view of a service user’s GP record
- Supports timely, informed clinical decisions
- Improve continuity of care across services
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Behaviour Risk Assessment Form
Captures detailed observations of behaviours, triggers, and responses, which helps create effective support approaches for individuals with challenging behaviours.
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Mental Capacity Assessment Form
Guides caregivers through the process of assessing an individual’s capacity to make decisions, ensuring compliance with legal and ethical standards.
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General Risk Assessment Form
Identifies various health and safety risks, assesses the level of hazard, and outlines measures to control the risk.
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Personal Care Activities Form
Records daily Personal Care Activities (PCA) such as bathing, dressing oral care, nail grooming and hygiene assistance — and is configurable to match each service user’s specific care needs and routines.
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User-definable Form Builder
The ability to create and modify forms ensures that care plans and assessments are directly relevant to each user’s situation.
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Cura Roster with Smart Routing
Cura Roster answers the questions: who goes where, for what and when? It goes beyond simply scheduling shifts. It enables greater productivity and staff retention through better planning.
- Highly configurable workflow
- Completely integrated with Cura
- Links to integrated invoice generation
- Links to Cura Angel (Staff App)
- Auto Sign-On and Activity Tracking
- GPS location for attendance evidencing
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Powered by Real People, not Bots!
At Cura, we understand that customer support goes beyond providing quick fixes and automated responses. We take pride in providing a proactive, human customer service experience that is a lot faster than chatbot, email and interactive voice response
While AI assists insights and automation, Cura’s support remains proactive and human‑led.
- Experienced experts’ guidance beyond onboarding
- Faster response times
- Practical advice grounded in real care delivery
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Backed by Successful Implementation
Our dedicated team of experts ensure a smooth transition from onboarding to full-scale implementation
Software is only as good as its deployment. See how Cura ensures a smooth adoption process here.
- Guided onboarding
- Proactive and hands-on support
- Tailored training
- Dedicated customer success team
Get started with Cura today!
If you’re evaluating a care planning system specifically designed for complex care delivery across the UK, Cura provides the depth, flexibility and wide range of functionalities that many one-size-fits-all digital systems fall short.
"Cura’s incident reporting is a great tool and will make a huge difference to the people we support. We found Cura as a system that would not only improve our incident reporting but also provide an opportunity to widen the project scope to introduce a full e-recording system." - Anthony Birmingham, Registered Manager of Positive Individual Proactive Support
Frequently Asked Questions
Complex care involves delivering specialised, person-centred support for individuals with multiple chronic conditions, profound autism, severe dementia, challenging behaviours, or palliative care needs. Unlike standard care, it requires a holistic approach that integrates medical management, social care services, psychological support, and assistance with daily living. Key areas of complex care also include supported living and the provision of care for people with learning disabilities, mental health conditions, substance misuse challenges, and behavioural disorders.
Complex care solutions are critical because they address the needs of individuals with multiple or highly specialised needs. Without the right tools, care teams struggle with crucial information, poor decisions, and inconsistent outcomes. Cura addresses these pain points, ensuring a safe, caring, effective, responsive and well-led environment.
Cura evidence through its in-depth incident reporting, mental capacity and risk assessments, and real-time management dashboards.
Cura’s care planning system is highly configurable to support complex care needs, including autism, learning disabilities, challenging behaviour, severe dementia, mental health services, palliative care, substance misuse, brain injury, long-term conditions, and residential or nursing care.
Yes. Cura allows users to configure care plans, forms, dashboards, workflows, and permissions to align with organisational processes and individual service user needs, supporting both basic and complex care.
Axis AI provides intelligent insights, form autofill, and managerial decision support. It helps minimise oversight, supports smarter decision-making to help support informed decision-making.
Yes, Cura integrates with GP Connect, offering a secure, authorised read-only access to up-to-date GP record and enabling faster decisions, better continuity of care, and more informed care delivery.
Yes. Cura provides guided onboarding, tailored training, hands-on support, and a dedicated customer success team to ensure smooth adoption across care organisations.
While Cura leverages AI for insights and automation, its support is led by experienced human experts, providing proactive guidance, practical advice, and faster response times compared to bots/automated systems.
Cura is consistently chosen because it combines wide range of functionalities, highly configurable, person-centred design, AI-assisted insights, and regulatory alignment. It is purpose-built for complex care, supporting all levels and types of services better than any standard or one-size-fits-all software.
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