Cura Made Information Sharing Simple, Accurate and Reliable at MIND
MIND Coventry, Warwickshire and Worcestershire has been developing and delivering quality services with, and for, people with mental health issues for over fifty years.
Coventry, Warwickshire and Worcestershire Mind, an independent charity governed by a group of local trustees, is affiliated with the national Mind Network, which is made up of over 105 organisations across England and Wales. Each local Mind is unique, working hard to understand the needs of their community and tailoring their services to match.
Coventry, Warwickshire and Worcestershire Mind provides services to all ages, including children, young people and adults, supporting in excess of 40,000 people each year.
Prior to adopting Cura, MIND relied on a system that failed to meet its contractual requirements, directly impacting compliance and the effective delivery of complex care.
Head of Operations, Kimberley Sysum, shares how Cura helped her team overcome significant challenges to transform their daily operations.
Choosing Cura marked a turning point. They were impressed by Cura’s exceptional service and its ability to adapt to meet their unique and demanding needs.
What challenges did you face in managing your service before choosing Cura?
"Before Cura, we faced significant challenges with our digital care notes system. It failed to meet our contractual requirements, leading to poor information sharing, inaccurate reporting, and making storing documentation a real challenge.”
What made you decide to choose and stick with Cura?
“We chose to stick with Cura because of the excellent service and their willingness to adapt to our specific needs.”
How do you expect Cura to support your service and improve daily operations?
“We expect Cura to transform our daily operations by providing effective reporting, 'on the go' input with tablets, and streamlined information sharing, which will allow us to be a completely digital service with no more paperwork.”
How has your experience been so far with the implementation and training support?
“Cura's implementation and training support has been excellent. They have been very helpful and accommodating, providing additional sessions and adapting the product whenever we needed it.”
How would you describe your overall experience with Cura to date, and would you recommend it to other providers?
“Excellent! I would absolutely recommend Cura to other care providers.”
MIND strongly recommends Cura as the ideal choice for care providers requiring flexibility, user-friendliness, and unmatched configurability to effectively manage complex care delivery.
- →
-
Book a demo
Simply fill in the form below:
- Call Click to Call
- Email Click to Email