MIND Reach New Heights with Cura’s Care Management System for Mental Health
Mind has been developing and delivering quality services for people with mental health issues for over fifty years. To further advance their care service, it became apparent that digital care management system that truly understood the challenges of mental health and complex care was needed. Their previous system fell short, creating gaps in information sharing that are critical in a mental health setting. MIND needed a solution that could support person-centred care, improve communication across teams, and provide reliable data to support safe, effective and responsive care.
About Coventry, Warwickshire and Worcestershire Mind
MIND Coventry, Warwickshire and Worcestershire, an independent charity governed by a group of local trustees, is affiliated with the national Mind Network, which is made up of over 105 organisations across England and Wales. Each local MIND is unique, working hard to understand the needs of their community and tailoring their services to match.
Coventry, Warwickshire and Worcestershire MIND provides services to all ages, including children, young people and adults, supporting more than 40,000 people each year.
Mental Health and Autism Support Services at St Clair Gardens
St Clair Gardens, run by Coventry, Warwickshire and Worcestershire MIND, provides specialist nursing and recovery support for adults with diverse and complex care needs, acting as a crucial step within the care pathway. As part of MIND’s wider services, they connect individuals to housing support, crisis services, community hubs, and specialist autism services, ensuring continuity of care after their time at St Clair Gardens.
St Claire Gardens is ideal for individuals who:
- Are autistic or neurodiverse
- Are experiencing, enduring or undiagnosed mental illness.
- Require a supported setting through the discharge to assess progress
- Have undergone assessment and may be receiving further health support packages including Continuing Healthcare (CHC).
Cura Made Information Sharing Simple, Accurate and Reliable at MIND
Prior to adopting Cura, MIND relied on a care management system for mental health and autism that failed to meet its contractual requirements, directly impacting compliance and the effective delivery of complex care.
MIND Coventry, Warwickshire and Worcestershire's Head of Operations, Kimberley Sysum, shares how Cura helped her team overcome significant challenges to transform their daily operations.
“Choosing Cura marked a turning point. They were impressed by Cura’s exceptional service and its ability to adapt to meet their unique and demanding needs”
| What challenges did you face in managing your service before choosing Cura? | "Before Cura, we faced significant challenges with our digital care notes system. It failed to meet our contractual requirements, leading to poor information sharing, inaccurate reporting, and making storage of documentation a real challenge.” |
| What made you decide to choose and stick continue with Cura? | “We chose Cura because of the excellent service and their willingness to adapt to our specific needs.” |
| How has Cura transformed your daily operations and service delivery? | “Cura has made a huge difference to our daily operations. As we scale, we look forward to further support of our service delivery with its powerful digital tools, such as effective reporting, 'on the go' input with tablets, and streamlined information sharing, which will allow us to be a completely digital service with no more paper.” |
| How has your experience been so far with the implementation and training support? | “Cura's implementation and training support has been excellent. They have been very helpful and accommodating, providing additional sessions and adapting the product whenever we needed it.” |
| How would you describe your overall experience with Cura to date, and would you recommend it to other MIND providers? | Excellent! I would absolutely recommend Cura’s care management system for mental health and autism to other care providers.” |
Ready to book a no obligations demo?
MIND strongly recommends Cura as the ideal choice for MIND care providers requiring flexibility, user-friendliness, and unmatched configurability to effectively manage complex care delivery.
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Frequently Asked Questions
Digital care systems like Cura improve real-time information sharing, ensure CQC compliance, and allow for more accurate reporting. For mental health providers, it means less time on paperwork and more time dedicated to supporting service users.
Cura provides a personalised reporting system that captures specific data points required by local authorities and health boards. This ensures that charities and organisations like CWW MIND can demonstrate their impact and meet all compliance obligations with ease and confidence.
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