What makes an outstanding care home?
The Care Quality Commission (CQC), five key questions when it monitors services to help focus on the things that matter to people. The fifth question is extremely important: Is the home well-led?
Is your service well-led? CQC defines “well led” as the leadership, management and governance of the organisation to ensure it provides high-quality care based around the individual’s needs, that it encourages learning and innovation, and promotes an open and fair culture.
KLOE Well-Led
Achieving an outstanding rating for well-led means care home owners and registered care home managers can effectively monitor and improve the quality of care in the home. Caregivers are now expected to have the right attitude and latest information to hand to deliver sustainable care.
Service Users have changing care needs and there should be in place a strong framework of accountability to monitor performance and risk, leading to the delivery of demonstrable quality improvements to the service. This is where technology comes into the fore.
The use of technology is no longer an option. The best care homes are going digital and clearly pushing the boundary towards better care and Cura Systems is proud to be at the forefront of this change.
Cura leads the way into achieving a well-led rating with features that alert and track critical actions. Evidence of training, improving communication through our discussion module, better rota scheduling, audit trail and other features greatly improve leadership capability and service delivery.
We work closely with care home owners and managers to deliver a full digital care planning system at a low cost. Cura helps to save caregiver time (from tedious paperwork) and makes more time available for care. We think Cura do this better than any other care home software.
When it comes to caring for you and your team, our support staff are on standby, ready to help with any early adoption issues and show you how to get the most from Cura. Cura means care, and we are committed to supporting your delivery of outstanding care and to meet and exceed CQC standards. Our comprehensive electronic care plans delivers real benefits to everyone connected to the home.
We hope you enjoyed this article. Look out for further articles here on what makes an outstanding care home as recognised by the CQC.
Find out what you’re missing, contact us on 020 3621 9111 to see the most feature rich care home software in the market today.